Submitted internet lead, entire process was ghetto and a joke. They literally lied about every aspect of the proposed deal.
GM and sales mgr were the absolute worst to deal with. This dealership really should be closed down; I saw several other families complaining that day about random "items" put into their contracts without knowing. What a bunch of low life people who run this store!! How hard is it to respond to an internet lead, and then set an appt.
for a test drive?
They cant even get this right. Phillips Hyundai in Bradley was great to deal with, and actually likes their customers.
Reason of review: Poor customer service.
Monetary Loss: $12000.
Preferred solution: Sell the store to another auto group..