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Submitted internet lead, entire process was ghetto and a joke. They literally lied about every aspect of the proposed deal. GM and sales mgr were the absolute worst to deal with. This dealership really should be closed down; I saw several other families complaining...
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Review
#1159584 Review #1159584 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$12000
Preferred solution
Sell the store to another auto group.
1.0
Details
Purchased a Kia Sorento from them last year in May... I noticed a couple of weeks ago car make a chirping sound.. brought it to Kia for Recalls... Kia informed me that pulley and belt was damaged.. and pulley was bent and missing Bolts... So take it to family Hyundai...
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Review
#1120175 Review #1120175 is a subjective opinion of poster.
Reason of review
Order processing issue
1.0
Details
This the worst dealer is the world. Service department was very unprofessional. They damaged my vehicle and refuse to fix. They expected me not be angry as they did the damages while doing warranty work. They kept my car for two weeks and did not even do any work. What...
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1 comment
Anonymous
#1153958

Family hand at service is bad

If u add warranty on any key entry or any other additional service the guy is sale but when it comes to paper work. I haven't got my paperwork yet I bought my car 3yare ago still no mail paperwork about warrenty this is worst.

How much worst this get. Don't fall in this scam rise for right stuff put right stuff on here will help someone to make right disessen.

So people know where to buy their car. Pl take sometime put your post on all website.

Review
#839339 Review #839339 is a subjective opinion of poster.
Reason of review
They damage your property and refuse to fix
Loss
$1000
Preferred solution
Full refund
1.0
Details
!!!!WARNING STAY AWAY!!!! (DO NOT GIVE THEM YOUR MONEY OR BUSINESS) Place is a Joke just like all the other reviews say. They do not care about the costumer. Very unfriendly service and very expensive. Service writer was arrogant. Paid over 200 for new valve stem and...
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Review
#791962 Review #791962 is a subjective opinion of poster.
Reason of review
Poor customer service
1.4
Details
They advertised on their website and cars.com that a dodge durango is for sale for 23,969, which I printed off to bring to salesperson. I also clicked on "get lowest e-price" now for them to contact me, which they never did. when I arrived at the dealership, they said...
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Review
#744012 Review #744012 is a subjective opinion of poster.
Reason of review
Pricing issue
Preferred solution
sell the car for what was advertised
You have to watch these guys very closely. While they did not do anything illegal their dealing was less than stellar. They focused on my trade in value & so did I. They gave me a figure (price) & said it included everything. It looked good so I gave in. This...
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Review
#709835 Review #709835 is a subjective opinion of poster.
Reason of review
Pricing issue

Family Hyundai in Tinley Park, Illinois - Bait and switch car

Was told I was approved for a loan on a used car for $6995.When I went to fill out paper work I was told I didn't qualify but they would put me in a car for $4500.00.I spoke with their office 5 times before going there and was assured each time everything was o.k. When I complained they then said they could sell the original car, to me, with a $2000.00 down payment but the payments would only be for 30 months and the would be $347.00 p/m. What kind of interest rate is that? What a rip-off. I would never recommend that dealer.
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Review
#382213 Review #382213 is a subjective opinion of poster.

FAMILY HYUNDAI TINLEY PARK SCAM ALERT!!!!!!!

HI all Just a friendly heads up about the PREADTORS here. They will rob you blind they swictched our deal right in front of us and tricked us into a 12,000 2001 Chrysler Voyager They can finace people witsth bad cedit but after they hold you hostage at some desk for 7 hours we failed to notice that they charged us 1800 down on a advertised price of 4995 and then left us still owing 8000 Im no Genius this proves it, But wow what a very intricate scam they pulled on us an innocent family hoping to rebuild our credit. I wish someone reading this could help me in the right direction.
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Review
#238761 Review #238761 is a subjective opinion of poster.
Loss
$4500

Contact Family Hyundai Customer Service

Mailing Address:
Family Hyundai
8101 W 159TH ST
Tinley Park, Illinois 60477
United States
Phone:
(888) 834-9474
All Family Hyundai Contacts